Unit l Busine s s English Writing Introduction Exercises Extended Reading Unit 2 Establishing Business Relations Introduction Specimen Letters Words and Expressions Useful Sentences Exercises Extended Reading Unit 3 Status Enquiry Introduction Specimen Letters Words and Expressions Useful Sentences Exercises Extended Reading Unit 4 Enquiries and Replies Introduction Specimen Letters WOrdS and Expressions UsefuI Sentences Exercises Extended Reading Unit 5 Proforma Invoice Introduction Specimen Letters Words and Expressions Useful Sentences Exercises Extended Reading Unit 6 Quotation��Offer and Counter��offer Introduction Specimen Letters Words and Expressions UsefuI Sentences Exercises Extended Reading ���� Unit 7 Orders and Their Fulfillment Unit 8 Sales Promotion Unit 9 Terms of Payment Unit 10 Packing Unit 11 Shipment Unit 12 Insurance Unit 13 Claim and Settlement Unit 14 Telex and Fax Unit 16 E-business Unit 17 Other Forms of Business �����īI